Fiber Deployment Project to Inject $100M into Flagstaff Economy via Public-Private Partnership
Today FBA released a new economic impact study detailing how a public-private partnership between the City of Flagstaff, Arizona, and Wecom Fiber is driving economic growth, expanding rural connectivity, and modernizing critical infrastructure across northern Arizona.
Fiber Broadband Association Releases New Marketing Best Practices Paper on Customer Experience and Loyalty
FBA also announced today the release of a new Marketing Best Practices paper, Beyond Price and Speed: Creating Customer Loyalty Through Exceptional Broadband Experiences, developed by the FBA Marketing Committee. The paper provides guidance for fiber broadband providers on how to strengthen customer relationships, reduce churn, and build long-term loyalty through intentional customer experience strategies.
An estimated 6.8 million U.S. households still lack reliable internet access, with the gap falling disproportionately on Tribal lands, where approximately 24% of residents remain unconnected, more than three times the national average. The paper finds that fiber broadband is the most durable and future-ready technology capable of supporting long-term connectivity needs, economic growth, and community resilience.
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📢DUE MARCH 20: Showcase innovation. Get hands-on. Earn industry recognition.
In collaboration with the Broadband Forum, FBA invites you to participate in the 2026 Proof of Concept (PoC) Showcase at Fiber Connect 2026. This sponsorable, interactive program puts your solution directly in front of operators, media, and key decision-makers. Demonstrate real-world applications, highlight measurable impact, and show how fiber is moving communities, homes, and enterprises #LightYearsAhead.
Celebrating the incredible women shaping the future of fiber 👏
Join us in congratulating Jessica Tuatonga of UTOPIA Fiber for being featured as our March Women in Fiber Spotlight! Nominated by Laura King, Jessica’s leadership and contributions continue to make a meaningful impact across the fiber broadband industry.
We’re proud to highlight the individuals driving innovation, strengthening communities, and helping build a more connected future. Do you have an outstanding woman to nominate? Fill out this form!
✨ Join us for the FBA Texas Member Mingle ✨
📍 Dallas-Fort Worth, TX 📅 Thursday, March 26 | 5–7 PM local time
This exclusive networking event is your chance to connect with fellow FBA members, enjoy great conversations, build new relationships, and relax over light refreshments.
✅ FBA Members: RSVP here! We look forward to seeing you there!
🤠This Could Be You - Compete in the Fiber Technician Competition at Fiber Connect 2026!
The OpTIC Path Rodeo returns to Fiber Connect 2026 as a high-energy skills competition for fiber professionals. Technicians and field teams go head-to-head in timed challenges that showcase the craft, precision, and problem-solving needed to build world-class fiber networks. It is equal parts competition and celebration of the people who power America’s digital future.
AI and the Network Effect —Where Carriers Win Next
Artificial intelligence isn’t coming — it’s already here. And as it reshapes how businesses operate and consumers interact with technology, networks are being pushed in ways few anticipated. On this week’s Fiber for Breakfast, Gary Bolton sat down with Brian Washburn, Chief Analyst for Telco B2B Solutions at Omdia, to unpack the latest research on AI-driven network traffic and what it means for carriers.
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